The first step in the Relational Marketing process is Bonding.
You can Bond with customers in your advertising, your sales presentations, your website and in your shop.
Creating positive emotional connections with customers is what can turn a small business into a BIG business.
So always remember, “People may forget what you say. They may forget what you did, but people will never forget how you made them feel.”
Make sure you make them feel good.
Until next time,
Work hard and have fun.
Craig Arthur - Wizard of Ads Australia
I help courageous business owners on their quest for profitable business growth. The price of entry is high, the work is hard, and the adventure is not for the faint-hearted. But the growth and rewards you'll receive are spectacular.